Our Leadership
Our leadership team brings decades of industry experience, delivering expert insights that continue to drive Harlow’s growth and innovation. This deep expertise allows us to refine our solutions, stay ahead of industry changes, and provide real value to the businesses we serve.
Because of this foundation, Harlow has become a trusted, accessible payment solution for companies of all sizes—built to simplify operations, reduce costs, and support long-term growth. We’re proud to serve you and your business every step of the way.
Mark Harrelson
President - Heath Office
Mark Harrelson is the President of Harlow Payments Texas and has been a leader in the payments industry since 1997. With nearly three decades of hands-on experience, Mark understands that payments are more than transactions—they are a critical driver of business growth, customer experience, and long-term success.
Throughout his career, Mark has partnered with entrepreneurs, startups, and established businesses to simplify payment processing, reduce overhead, and implement scalable solutions that evolve with their growth. He brings a strategic, forward-thinking approach to the rapidly changing fintech landscape, helping businesses stay competitive in an increasingly digital world. Known for his integrity, industry expertise, and relationship-first mindset, Mark is passionate about empowering business owners with transparent, customized payment solutions that support innovation and sustainable growth.
Jared Petkoff
Vice President of Sales - Heath Office
Jared Petkoff serves as Vice President of Sales at Harlow Payments in Texas, where he leads national sales strategy and is building a high-performance, results-driven sales organization. With more than 15 years of experience in banking and merchant services, Jared specializes in accelerating revenue growth, leading executive-level negotiations, and designing scalable sales systems that deliver consistent results.
Prior to joining Harlow Payments, Jared was Business Development Manager at Celero Commerce and held senior leadership roles at TIB, N.A. and SignaPay, where he repeatedly drove measurable growth and led top-performing teams nationwide.
Throughout his career, Jared has built disciplined sales organizations grounded in accountability, data-driven performance metrics, and strong closing fundamentals. He is widely recognized for his hands-on leadership style, strategic market expansion, and ability to create high-achievement cultures that consistently exceed revenue targets.
Kenneth Washington
Vice President of Operations - Heath Office
Kenneth Washington serves as Vice President of Operations at Harlow Payments, where he leads operational strategy and execution across the company’s merchant services platform. He drives infrastructure scalability, strengthens risk and compliance controls, and aligns cross-functional teams to deliver disciplined, sustainable growth.
A transformation-focused executive, Kenneth builds high-performance cultures that translate strategy into measurable results. His leadership emphasizes organizational alignment, process modernization, accountability, and continuous improvement.
Prior to entering merchant services, Kenneth spent over 25 years in public education, including more than a decade in senior executive leadership roles. After a successful tenure as principal of a large 6A high school in Texas, Kenneth advanced to Executive Director for Administrative and Student Services for a major school district, overseeing district-wide operations encompassing transportation, security, counseling services, and specialized programs supporting tens of thousands of students and employees. Kenneth holds a bachelor’s degree from Hampton University, a master’s degree from the University of North Texas, and a certificate of completion from the Harvard University Graduate School of Education’s Administrative Leadership Program.
See How Much You Can Save
Looking for a better credit card processing solution for your small business? You’ve found it. Connect with Harlow today to see how much you can save on payment processing—we’re here to help every step of the way.